Me: Hi, I'm looking for an awl..
Me: An awl.
Girl: I don't know what that is.
Me: It's a long pointy thing you can use for poking holes in paper, amongst other things.
Girl: Yeah, I don't think we have that. I've never heard of something like that.
Me: Okay, thanks
Girl: Nope (looking at me like I'm insane the entire time)
(This is an awl)